Navigating Covered California Background Check Requirements: A Manual for Certified Enrollment Counsel Applicants

With the rollout of the ACA’s Covered California program, large numbers of “navigators” and other community workers were hired across the state to help enroll Californians in healthcare coverage. NELP and the Greenlining Institute drafted this manual to help applicants take maximum advantage of the model appeal and waiver procedures adopted by the California criminal background check regulations implementing the new program.


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